Delivery & Packing Information

Delivery

The flowers you order will be packed fresh from our Floristry Centre in the Isle of Man in the afternoon and delivered to the address of your choice. We use highly experienced couriers, who will take as much care of their fragile cargo as we have taken in putting your bouquet together.

Bouquets in our range are sent by either a Tracked or Premium Guaranteed delivery service. We can reach every location within the United Kingdom. 

Gifts that are sent by courier delivery can be tracked via Royal Mail track and trace service. Enter your consignment number, which will be included in your despatch confirmation email on the appropriate website.

If your order is received before 3.30pm it can be despatched that same day. Although at peak times, such as Valentines, Mothers Day and Christmas, we recommend that you book two to three days in advance of the required delivery date.

Deliveries will be made Tuesday to Saturday. For more information call 01624 662410 or email customerservice@post-a-rose.com.

We can accept orders up to a year prior to delivery. Whenever possible we prefer at least 48hrs notice of order. Our courier undertakes to attempt delivery before 5.00pm on the day of delivery.

If the recipient is not at the delivery address you state at time of delivery, our courier will attempt to find a safe place to leave your bouquet e.g. next door or in a porch. In the instance where there is no safe place our courier will leave a card for the recipient, with a telephone number, to enable a mutually convenient delivery time. Please note due to their perishability it is essential that the flowers are delivered quickly.

Our delivery service is NOT available on Sundays or UK public holidays. Where orders have been placed for delivery on any of these dates and we are unable to contact you in time, we will deliver, where possible, the flowers the day before or the day after the date requested.

Packaging

Our Roses are delivered in customer designed attractive gift boxes to ensure your bouquet arrives in the best possible condition.

The deluxe bouquets are hand-tied, so that they can be put straight into a vase without any further arrangement. The roses are wrapped and positions so that they will not move about in the box and get damaged and the stems are wrapped in special water-retaining material, ensuring the flowers do not dry out.

Also enclosed is a sachet of flower conditioner, care instructions and your message.